Do you need some assistance with an Electrical issue? Read these useful tips from the Singapore Consumers Association (CASE) and the Singapore Energy Market Authority before you hire someone to solve it.
1. You should only engage a Licensed Electrical worker for Electrical work in your home and office because Electrical work performed by Unlicensed Electrical workers may pose Safety Hazards and cause property damage or injury to individuals.
This included work such as:
- Installing, repairing or modifying electrical wiring
- Adding, extending or replacing electrical power points like socket-outlets, switches or lighting points
- Repairing or replacing consumer control units or circuit breakers
All Licensed Electricians are provided a card that includes his photograph, name, identity card number, and permit number. For a Registered Electrician, the permits number should be in this format: 7/123456 (7/six-digit number).
Check the card before starting your Electrical work at home or office.
To search for a Licensed Electrical worker, check the Energy Market Authority of Singapore’s website here.
2. Confirm payment clauses before you agree to hire the Electrician you have chosen. If you know the kind of work that needs to be done, ask for a written quotation. If a site inspection is required to assess the extent of the work required, you should confirm the transportation charges before scheduling them down. If the work is not urgent, you may consider asking for a few quotations to compare rates.
3. Insist on the receipt when you make payment. At the very least, ask for your signed acknowledgment of payment so that there is evidence of payment.
4. If you need to replace your circuit breaker, insist on an approved one. Under the Registration Scheme for Consumer Protection (Safety Requirements), circuit breakers are designated as controlled products and must have the’ Safe Mark.’ Check the Safety Authority (SPRING Singapore) website here to see if the circuit breaker is registered.
5. If a dispute arises and cannot be settled personally, consider approaching CASE or the Small Claims Tribunals. It is always nice to understand your redress alternatives in advance.